Privacy Policy

Last updated: April 2026

Alpha Asbestos Australia is a local asbestos service provider and is committed to protecting privacy and handling personal information in a responsible manner. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at alphaasbestos.com.au or submitting your details through any of our forms, you consent to the practices described in this policy.

 

1. Who We Are

Alpha Asbestos Australia is a licensed asbestos removal, testing, and disposal company based in Melbourne, Victoria.

• Address: 2/5 Carnation Court, Endeavour Hills VIC 3802
• Phone: 0459 367 174
• Email: admin@alphaasbestos.com.au

2. What Personal Information We Collect

When you contact us or request a quote through our website, we may collect:

• Full name
• Email address
• Phone number
• Suburb or property address
• Type of service requested
• Any additional details you include in your message

We may also automatically collect analytics information such as your IP address, browser type, and pages visited for the purpose of website analytics and performance monitoring.

 

3. How We Collect Your Information

We collect personal information when you:

• Submit a quote request or contact form on our website
• Call or email us directly
• Engage us to perform asbestos removal, testing, or disposal services

We may also use cookies and similar technologies to collect anonymous usage data about how visitors interact with our site. You can disable cookies through your browser settings.

 

4. Why We Collect Your Information

We collect and use your personal information to:

• Respond to your enquiries and provide quotes
• Schedule and carry out asbestos removal, testing, or disposal services
• Communicate with you about your job or booking
• Send relevant service-related updates or follow-ups
• Comply with legal and regulatory obligations (including WorkSafe Victoria and EPA Victoria requirements)
• Improve our website and services

We will not use your information for purposes unrelated to the above without consent.

 

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Subcontractors or tradespeople engaged to assist in delivering your job
• Waste disposal facilities and EPA-registered transport operators as required by law
• Professional advisors (legal, accounting, insurance) where necessary
• Regulatory bodies (e.g. WorkSafe Victoria, EPA Victoria) if required by law

Any third parties we engage are required to handle your information in accordance with applicable privacy laws.

 

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our website uses SSL encryption, and access to customer records is limited to authorised personnel only.

 

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to ask us to correct any information that is inaccurate, incomplete, or out of date. To make a request, please contact us at admin@alphaasbestos.com.au. 

 

8. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at admin@alphaasbestos.com.au. 

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. Continued use of our website after any changes constitutes your acceptance of the updated policy.